Privacy Policy

1. Introduction

RMJ Cargobull LLC (“RMJ Cargobull,” “we,” “our,” or “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

• Visit our website at rmjcargobull.com (the “Website”);
• Request a transportation quote or information about our services;
• Contact us by phone, email, text message, or through an online form;
• Apply to become a driver, independent contractor, owner-operator, or employee;
• Communicate with us regarding transportation, recruiting, dispatch, billing, or other business matters.

By using our Website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information.

2.1 Information You Provide Directly

Depending on how you interact with us, we may collect:

• Full name;
• Telephone number;
• Email address;
• Mailing or business address;
• Company name;
• Transportation or shipment information;
• Pickup and delivery information;
• Quote-request information;
• Messages, questions, and other communications you send to us;
• Communication preferences;
• Information provided during telephone or SMS conversations.

2.2 Driver and Applicant Information

When you apply to work with RMJ Cargobull or provide transportation services through our company, we may collect:

• Employment or contracting history;
• Driving experience;
• Driver’s license or CDL information, when applicable;
• Motor vehicle records;
• Safety and qualification information;
• Work authorization information;
• Insurance information;
• Truck and equipment information;
• Documents required for driver qualification, onboarding, safety, insurance, or regulatory compliance;
• Information submitted through our Website or through a third-party driver-application or recruiting platform.

Driver and applicant information may be subject to additional authorization forms, disclosures, or privacy notices provided during the application and qualification process.

2.3 Automatically Collected Information

When you visit our Website, we or our service providers may automatically collect certain technical and usage information, including:

• Internet Protocol address;
• Browser type;
• Device type;
• Operating system;
• Referring website or URL;
• Pages viewed;
• Date and time of visits;
• Website interactions;
• Approximate location based on IP address;
• Cookie and analytics information.

This information helps us operate, secure, analyze, and improve our Website.

2.4 Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

• Keep the Website operating properly;
• Understand how visitors use the Website;
• Measure Website traffic and performance;
• Remember user preferences;
• Detect technical or security issues;
• Improve our Website and services.

You may control cookies through your browser settings. Disabling cookies may affect the availability or functionality of certain Website features.

3. How We Use Your Information

We may use the information we collect to:

• Respond to questions, inquiries, and requests;
• Prepare transportation quotes;
• Arrange, coordinate, and provide transportation services;
• Communicate regarding pickups, deliveries, shipment status, scheduling, and service updates;
• Communicate with customers, shippers, brokers, receivers, drivers, applicants, and business partners;
• Process driver, owner-operator, contractor, or employment applications;
• Conduct driver qualification, onboarding, safety, insurance, and compliance activities;
• Send requested SMS, telephone, or email communications;
• Provide customer service and technical support;
• Maintain business, safety, transportation, accounting, and compliance records;
• Process invoices and respond to billing inquiries;
• Comply with applicable federal and state transportation, safety, employment, tax, and other legal requirements;
• Detect and prevent fraud, unauthorized activity, misuse, or security incidents;
• Protect the rights, property, safety, and security of RMJ Cargobull, our personnel, customers, drivers, and others;
• Operate, maintain, analyze, and improve our Website, services, and business operations.

4. How We Share Your Information

We do not sell or rent your personal information.

We may share personal information only when reasonably necessary for the purposes described in this Privacy Policy.

4.1 Service Providers

We may share information with third-party vendors that provide services on our behalf, including:

• Website hosting;
• Email and telephone services;
• SMS communication services;
• Information technology and cybersecurity services;
• Website analytics;
• Customer service;
• Driver recruiting and qualification services;
• Background-check and motor vehicle record providers, when properly authorized;
• Insurance and safety-compliance services;
• Accounting, legal, and professional services.

These service providers are permitted to use the information only as necessary to provide services to RMJ Cargobull or as otherwise permitted by law.

4.2 Transportation Customers and Partners

When necessary to arrange or complete transportation services, limited information may be shared with:

• Shippers;
• Freight brokers;
• Customers;
• Consignees and receivers;
• Warehouses;
• Dispatch personnel;
• Drivers and owner-operators;
• Insurance providers;
• Other parties involved in a shipment or transportation transaction.

The information shared will be limited to what is reasonably necessary to coordinate services, confirm identity, provide shipment updates, complete delivery, resolve claims, or comply with contractual and legal obligations.

4.3 Legal and Regulatory Requirements

We may disclose information when we believe disclosure is reasonably necessary to:

• Comply with a law, regulation, subpoena, court order, or other legal process;
• Respond to a lawful government or regulatory request;
• Comply with transportation, FMCSA, DOT, safety, insurance, or tax requirements;
• Investigate an accident, cargo claim, fraud, security issue, or suspected illegal activity;
• Protect our legal rights, property, safety, personnel, customers, drivers, or the public.

4.4 Business Transactions

Information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law.

4.5 SMS and Mobile Information

SMS consent is not shared with third parties for marketing purposes.

No mobile opt-in data, SMS consent, or telephone number provided for SMS communications will be sold, rented, released, or transferred to third parties for third-party marketing purposes.

We may share information with SMS platform providers and telecommunications vendors only as necessary to deliver and manage our messages.

5. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy;
• Maintain our business relationship with you;
• Provide transportation or recruiting services;
• Maintain driver qualification, safety, shipment, accounting, tax, insurance, and compliance records;
• Resolve disputes;
• Enforce agreements;
• Comply with applicable legal and regulatory obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably necessary, we may delete, securely destroy, or anonymize it, subject to applicable record-retention requirements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include access controls, authentication procedures, secure Website connections, and restrictions on access to personal information.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of personal information.

7. Your Rights and Choices

Depending on where you live and subject to applicable law, you may have the right to:

• Request access to personal information we maintain about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of certain personal information;
• Withdraw consent where processing is based on consent;
• Opt out of marketing communications;
• Request information regarding how your personal information is used or disclosed.

We may need to verify your identity before completing a request. Certain information may not be deleted when retention is required by transportation, safety, insurance, tax, employment, contractual, or other legal obligations.

To submit a privacy request, contact us using the information listed in the “Contact Us” section below.

8. Communication Preferences

You may unsubscribe from promotional email communications by using the unsubscribe instructions included in the message or by contacting us directly.

You may opt out of SMS communications at any time by replying STOP to an SMS message from RMJ Cargobull.

After opting out, you may continue to receive communications that are legally required or necessary to complete an existing transportation, billing, safety, application, or business transaction through another communication method.

9. Third-Party Websites and Services

Our Website may contain links to websites, forms, applications, or services operated by third parties, including driver-application, recruiting, analytics, or social-media platforms.

We are not responsible for the privacy practices, security, or content of third-party websites and services. Information submitted directly to a third party may also be governed by that third party’s privacy policy.

We encourage you to review the privacy policy of every third-party service you use.

10. Children’s Privacy

Our Website and services are intended for businesses, customers, transportation professionals, drivers, contractors, and adult job applicants.

They are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information has been collected from a child under 13, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, Website, services, or legal obligations.

Any updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

Your continued use of the Website after an updated policy becomes effective constitutes acknowledgment of the revised policy.

12. Contact Us

Questions, concerns, or requests regarding this Privacy Policy may be directed to:

RMJ Cargobull LLC
6502 Joliet Road, Suite 201
Countryside, Illinois 60525
Phone: (708) 838-0117
Email: office@rmjcargobull.com
Website: www.rmjcargobull.com

SMS Terms & Conditions

1. Introduction

These SMS Terms & Conditions govern text-message communications sent by or on behalf of RMJ Cargobull LLC.

By providing your telephone number and consenting to receive SMS communications, you agree to these SMS Terms & Conditions.

Consent to receive SMS communications is not a condition of purchasing transportation services or submitting an application.

2. Consent to Receive SMS Communications

By opting in, you authorize RMJ Cargobull to send conversational, informational, and transactional text messages to the telephone number you provide.

Information obtained through the SMS consent process will not be sold, rented, or shared with third parties for marketing purposes.

SMS consent is not shared with third parties for marketing purposes.

3. Types of SMS Communications

Depending on your relationship with RMJ Cargobull, messages may include:

Customers, Shippers, Brokers, and Receivers

• Responses to inquiries;
• Transportation quote discussions;
• Pickup and delivery updates;
• Shipment-status information;
• Scheduling and appointment information;
• Requests for shipment or delivery documentation;
• Customer-service follow-ups;
• Billing or payment inquiries.

Drivers, Owner-Operators, and Applicants

• Driver application updates;
• Recruiting communications;
• Interview or appointment reminders;
• Qualification and onboarding information;
• Requests for required documents;
• Dispatch and operational communications;
• Pickup and delivery instructions;
• Safety or compliance communications;
• Follow-up messages.

RMJ Cargobull will not use SMS consent to send third-party marketing advertisements.

4. Opt-In Methods

You may opt in to receive SMS communications through one or more of the following methods:

• Checking an optional SMS-consent box on our Website;
• Submitting a form that clearly includes an SMS-consent disclosure;
• Providing verbal consent during a telephone or in-person conversation;
• Initiating an SMS conversation with RMJ Cargobull.

Where a checkbox is used, it should not be selected automatically.

5. Message Frequency

Message frequency may vary depending on your inquiries, application, shipment activity, or business relationship with RMJ Cargobull.

RMJ Cargobull does not guarantee a specific number of messages.

6. Message and Data Rates

Message and data rates may apply according to your wireless carrier and mobile service plan.

RMJ Cargobull is not responsible for charges imposed by your wireless carrier.

7. Opting Out

You may opt out of receiving SMS communications at any time by replying:

STOP

After receiving your request, we will send a confirmation message and stop sending SMS messages to that number, except as otherwise permitted or required by law.

To receive messages again, you must provide new consent.

8. Help and Support

For assistance, reply:

HELP

You may also contact us at:

Phone: (708) 838-0117
Email: office@rmjcargobull.com

9. Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

SMS delivery may be affected by your device, wireless service, network availability, or other circumstances outside RMJ Cargobull’s control.

10. Privacy

Your participation in our SMS program is governed by the RMJ Cargobull Privacy Policy.

SMS consent, mobile telephone numbers, and mobile opt-in information are not shared with third parties for marketing purposes.

11. Changes to the SMS Terms

We may update these SMS Terms & Conditions periodically.

Changes will be posted on our Website with an updated effective date. Continued participation in our SMS communications after changes become effective constitutes acceptance of the revised terms.

12. Contact Information

RMJ Cargobull LLC
6502 Joliet Road, Suite 201
Countryside, Illinois 60525
Phone: (708) 838-0117
Email: office@rmjcargobull.com
Website: www.rmjcargobull.com